Halal and Agrofood Compliance Certification Services (HACCS) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website, https://halalagrofoodcert.com, or when interacting with us through other digital or physical channels.

1. Information We Collect

We may collect the following types of personal and business-related information:

  • Personal Identifiable Information (PII): Name, email address, phone number, business name, company registration number, job title, and postal address.

  • Business and Certification Information: Product details, ingredient lists, company documents, and other data submitted through our certification forms.

  • Technical Data: IP address, browser type, operating system, access times, and pages visited (collected via cookies and analytics tools).

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process certification requests and inquiries.

  • To communicate with you regarding services, support, or updates.

  • To manage our internal records and compliance obligations.

  • To improve our website and services based on user behavior and feedback.

  • To comply with regulatory or legal obligations where necessary.

3. Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. However, we may share your data with:

  • Regulatory or government bodies as required for certification or legal purposes.

  • Trusted service providers who assist in operating our website and business.

  • Third-party consultants under strict confidentiality agreements, where necessary to process your application or request.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, loss, or disclosure. However, please note that no method of online transmission or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and analytics tools to enhance user experience, analyze traffic, and improve our content. You can adjust your browser settings to refuse cookies or alert you when they are being used.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data, subject to legal and contractual obligations.

  • Withdraw consent for processing your information (where applicable).

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those websites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.